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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Wray

September 28, 2024

5  out of  5
rating by John Wray
"Excellent service and very professional."
We responded:
"Thank you John for the review. We appreciate the opportunity to serve you. "
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Tom Richardson

August 27, 2024

5  out of  5
rating by Tom Richardson
"Kim Goodin was excellent in setting up my home and auto insurance with little hassle."
We responded:
"Thank you Tom. It's always nice to get feedback from our customers. "
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Heather Partin

August 9, 2024

5  out of  5
rating by Heather Partin
"I have been with John Carr's office for years now. Recently I had to make not one but two unexpected moves. Kim Goodin was nothing less than amazing and super sweet. She made getting renters insurance so smooth and pain free. Words cannot express how grateful I am for her and the State Farm office. Especially during a very stressful time. Kim, you are much appreciated. Your care, kindness, and hard work does not go unnoticed!"
We responded:
"Thank you Heather for taking the time to compliment Kim. It's nice to get a pat on the back :) "
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Cindy Black

May 15, 2024

5  out of  5
rating by Cindy Black
"So thankful for a relational Insurance Agency! Kim Goodin's kindness and professionalism made it a joy to secure my new auto policy."
We responded:
"Thank you Cindy for choosing my agency. I'm glad Kim was able to make your transition a good experience. "
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Joseph Valdez

February 1, 2024

5  out of  5
rating by Joseph Valdez
"Great price on insurance, nice folks to speak with. Met John on a wood stove inspection in my home. Nice guy, very knowledgeable and respectful"
We responded:
"Good to hear from you Pat. Hope all is well. Thank you for taking the time to do a review. We appreciate you. "
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Rachit Luthra

December 17, 2023

5  out of  5
rating by Rachit Luthra
"Super supportive staff, my POC was Kim E Goodin. She was super helpful and helped me with smooth transition."
We responded:
"Thank you Rachit for the review and your business. Thankful to have Kim on our team to assist clients like yourself. "
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Dusty Roach

October 30, 2023

5  out of  5
rating by Dusty Roach
"had an unusual request and they responded very quickly. Did not overly sell me on combining all of my policies but when i suggested it, they again came through very quickly. Friendly too!"
We responded:
"Thank you Dusty for the review. I'm glad Kim was able to assist you. We appreciate you doing business with us. "
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Colin Brannagan

June 16, 2023

5  out of  5
rating by Colin Brannagan
"Great experience, would highly recommend."
We responded:
"We appreciate your business Colin. I see you worked with Kim. Kim is a long time valued employee. Glad she got you taken care of. "
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Said Abushamleh

June 9, 2023

5  out of  5
rating by Said Abushamleh
"I met with Mr. John today, very nice guy. Very helpful. He went through my coverage very much in detail. His Staff are very nice as well."
We responded:
"Thank you Said. It was great spending some time with you. "
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Gary Carter

November 29, 2022

5  out of  5
rating by Gary Carter
"Nicole is great! Always very helpful and knowledgeable"
We responded:
"Thanks Gary for your vote of confidence :)"
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Dennis Schisler

September 21, 2022

5  out of  5
rating by Dennis Schisler
"Having recently returned to Fort Wayne, it's so comforting to be back with John Carr's State Farm agency again! We received outstanding front-end support from the agency's Ms. Kim Goodin in quickly establishing our new (competitively priced) insurance policies."
We responded:
"Thank you Dennis for seeking us out. Kim does a great job for us. We appreciate your business."
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Vivian Rogers

August 20, 2022

5  out of  5
rating by Vivian Rogers
"The staff is very professional, friendly and take the time to understand what your needs are."
We responded:
"Thank you Vivian for the feedback. I have a great team of employees who work for me."
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Laura Faucett

July 25, 2022

5  out of  5
rating by Laura Faucett
"Great communication and amazing at getting back quickly to me with updates or to clarify things. I can’t recommend this office enough. Thank you Nicole for your compassion and help. You have always made things so much easier and less stressful."
We responded:
"Thank you Laura for taking the time to give us a review. Nicole takes a lot of pride in servicing our clients."
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Katheryn Wilson

June 26, 2022

5  out of  5
rating by Katheryn Wilson
"John Carr State Farm Insurance is great. I've had several State Farm providers over the years and this is office is one of the best one's I've encountered. They provide fair rates and I've yet to have a bad experience with them. They answer any and all questions I have and are just overall very supportive when needed. Nicole recently assisted me when I had to get my vehicle towed. It was the first time I ever experienced this issue and was anxious. She was A+. Answered all my questions and didn't make me feel like a burden when I called repeatedly for assistance or asked questions about my policy."
We responded:
"Thank you Katheryn for your vote of confidence. Nicole does a GREAT job for our State Farm clients."
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ernesto levy

May 6, 2022

5  out of  5
rating by ernesto levy
"The rates offered were very competitive. I choose this group because of the kind and detailed approach to the customer questions/ issues , not just because of the good rates. Paperwork and questions can be a headache when you come out from another insurer from another State. Well, not here. I experienced the easiest insurance process ever!"
We responded:
"Glad to hear you had a good experience Ernesto. Thank you for your business. Kim does a good job of taking care of our clients."
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Brad Mason

April 28, 2022

5  out of  5
rating by Brad Mason
"Kim was professional, knowledgeable, and helpful as always!!!"
We responded:
"Thank you Brad for the feedback. Kim does a great job for us."
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Lauren Pietzak

April 22, 2022

5  out of  5
rating by Lauren Pietzak
"I am very grateful for my experience with John and his team! He is professional, timely, and went above and beyond to assist me with a difficult claim! I can assure that you will feel taken care of when trusting John with your insurance needs. Many thanks!"
We responded:
"Glad we could step in and help with your claim."
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Shannon Van Buskirk

April 19, 2022

5  out of  5
rating by Shannon Van Buskirk
"We have been customers of State Farm for many years, and this is our first claim with them. John Carr himself came to our home and sat down with us and went over all the details of the damage to our home and what they would cover. John and his staff went above and beyond to get us taken care of, He was out on a Tuesday and I got the call not even 2 days later, that the checks were available for us to pick up, so we could start getting things repaired. If you are looking for great insurance at an affordable price you need to consider John Carr at State Farm. We have been very pleased with John and his staff. Thank You John Carr, for making this process for us a little less painful, we truly appreciate You, Jason and Shannon Van Buskirk"
We responded:
"Glad we could get you taken care of :) John Carr"
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Sandy Jones

April 15, 2022

5  out of  5
rating by Sandy Jones
"Jody and Nicole are amazing as always! They worked together to answer and solve all of my concerns and questions. In fact everyone at this office has always been able to meet my needs. I’ve been a client of State Farm for over 30 years. I wouldn’t go anywhere else. Thanks everyone!"
We responded:
"Thank you Sandy for the compliment. Jody and Nicole do a GREAT job for our clients and State Farm."
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Davin Jackson

February 13, 2022

4  out of  5
rating by Davin Jackson
"Great ppl. We've had three accidents and I've always felt dealt with honestly. Now they have my home and life policy as well."
We responded:
"Hi Darvin, Thank you for sharing you claims experience. Glad we were able to get you taken care. Here to help life go right for you. We appreciate your business."
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Terrier Shumpert

January 24, 2022

5  out of  5
rating by Terrier Shumpert
"We have been with State Farm over twenty years, the service has been excellent, we have been very happy with the quality and professionalism."
We responded:
"Thank you Terrier for your past patronage. We always try to do our best for you and Luella. Good luck with the next chapter in your lives."
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Brandyn Murray

November 1, 2021

5  out of  5
rating by Brandyn Murray
"I have been with this company sense I got my driver's license. Had to file my first claim after 10 years of driving. This office made everything easy and explained everything very well to me. They even checked up on me. I appreciate your service, and all that you do!"
We responded:
"Glad Abby was able to help guide you thru your claim. Thank you for your past patronage."
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Shykiyla sims

May 12, 2021

5  out of  5
rating by Shykiyla sims
"The staff are very nice and helpful"
We responded:
"Glad we are able to help you :)"
Profile photo of Colin Ziegel

Colin Ziegel

May 4, 2021

5  out of  5
rating by Colin Ziegel
"John and his team are the best! If we ever have questions or issues, John is just a phone call away. He’s always working hard to make sure we are taken care of. Best in the business!"
We responded:
"Always enjoy working with you and your family."
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craig longardner

May 4, 2021

5  out of  5
rating by craig longardner
"John and his team are just the best to work with. I use them for all my needs including home, car, and umbrella. And Nicole has the best phone voice when you're in a panic."
We responded:
"Good to hear from you Craig. Nicole's motto could be "Keep calm and move ahead":)"